Use cases · Supply chain
Shipping with label and delivery note
For companies that ship parcels every day. From order through picking to label everything runs in one flow, and problems show before the customer calls.
Starting point
Labels are created in the carrier's portal and the address is copied over.
Short picks are noted on paper.
That a parcel was never collected shows up when the customer asks.
How it runs in relyd
Pick
Orders become pick lists. If a line is short, the AI Steward proposes another warehouse, a partial delivery or a purchase.
- Picking from the order
- Proposal on short picks
- Partial deliveries possible
Delivery note and label
The delivery note is compared with order and picked goods before they leave. The shipping label is created with the carrier straight from the order. If it fails, the AI Steward names the cause: address, weight, service or carrier.
- Delivery note checked against the order
- Carrier label from the order
- Cause when a label fails
Track delivery
If the carrier has never scanned a parcel two days after its label was printed, you get an alert. On failed attempts or address problems the AI Steward asks the customer for what is needed.
- Parcels without a first scan reported
- Delivery problems with a question to the customer
What the AI Steward takes on
Short pick
After a pick with less than expected, suggests another warehouse, a partial delivery or a purchase for each short line.
Check delivery note
Compares submitted delivery notes with the order and with what was picked, before the goods leave.
Shipping label failed
Reads the carrier's error when a label could not be created and proposes the fix: address, weight, service or carrier.
Find a parcel that was never scanned
Reports parcels whose label was printed two days ago but that the carrier has never scanned.
Delivery failed
Reads unusual tracking events such as failed attempts or address problems, asks the customer what is needed and proposes a new delivery.
What changes day to day
- No more retyped addresses
- Only checked deliveries leave the warehouse
- Stuck parcels show up after two days
- Delivery problems are solved before the customer calls
Modules involved
Fitting industries
See this workflow with your own example
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